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Calling Them Out: Microsoft on PSN Outage

Posted on Monday, June 13 @ 12:54:22 PST by

I don't need to lecture you on the cost of the PlayStation Network to the user. I also don't need to tell you that Microsoft charges $60 a year for their online service. Yes, the PSN went down for about a year. Yes, Sony could have done more to improve security of their online platform. Honestly, you have to give them a pass: if a hacker wants in, they'll get in.

Microsoft took the time at E3 2011 to sound off on the PSN outage and what it means for the game industry. While I'd expect them to talk trash about Sony and their online network, I never expected I'd here some of these words:
We don't view it as a good thing for our industry. When we think about the future of the industry, with regards to privacy, security, digital rights - all the things that are really important for consumers to feel like they trust the systems they're using.

That's Microsoft's COO Dennis Durkin. I'll start here and say that I don't trust Xbox Live or Microsoft at all. When the system I'm using doesn't let me remove my fucking credit card number, there's no trust. So, Durkin, you're wrong on that point.
Something we've felt was always very important for Xbox Live; we're invested in people's privacy and their security and making sure that we work to keep it a cheat-free and hack-free environment.

Durkin, strike two. If you're seriously trying to tell me that you keep Xbox Live cheat-free or hack-free, you need only look at the game that garners your highest level of online traffic. Here's a hack for you or do you remember this one? This is so goddam stupid. You can't possibly be serious.
That's something we've always been about. It's something we take very seriously.

OK Durkin, enough from you. Is there someone else from Microsoft we can talk to?
I think it's a message to consumers about making sure they take the right safety precautions in terms of the services they use. Using the same user ID and password across different systems is a very dangerous thing to do.

That's Mircrosoft VP for Xbox Live, Mark Whitten. Where are you going with this Mark?
We don't want anyone to go through what Sony's going through. We think it's bad for the industry. We want safe online environments. I think we all agree what the future is in terms of where our business is going and we want consumers to feel safe and that they'll have reliable quality of service and safety of their information. This is something we drive very, very hard across the company.

At least Mark is willing to say what everyone in the industry is thinking. "We don't want anyone to go through what Sony's going through." What this really translates to back at Microsoft HQ is "Thank God it wasn't us."

Tags:   xbox live, psn, microsoft, e3

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