More Reviews
REVIEWS Dark Souls II: Crown of the Sunk Review
I was confident in my Dark Souls abilities. Then From Software released new Dark Souls II DLC.

The Swapper Review
One of 2013's best indie games swaps its way to Sony platforms.
More Previews
PREVIEWS Pillars of Eternity Preview
For Obsidian's crowdfunded love letter to Infinity Engine games like Icewind Dale and Baldur's Gate, I was impressed by its willingness to pull back the curtain and let me see the machinery behind it.
Release Dates
NEW RELEASES CounterSpy
Release date: 08/19/14

Tales of Xillia 2
Release date: 08/19/14

Plants Vs. Zombies: Garden Warfare
Release date: 08/19/14

Madden NFL 15
Release date: 08/26/14


LATEST FEATURES Water, Water Everywhere: 15 of the Best Water Worlds in Gaming
Lots of water worlds suck, but not these ones, and they're completely Kevin Costner-free.

An Updating List of PlayStation 4 Updates We Want
Sony and Microsoft have been updating their consoles regularly, but we wanted to share our own ideas for updating the PS4 firmware.
MOST POPULAR FEATURES Picking Your Gender: 5 Industry Professionals Discuss Queer Identity in Gaming
Women from Naughty Dog, ArenaNet, Harmonix, and Gamespot unite to talk about what they want from games in terms of diversity.
 
Coming Soon

LEADERBOARD
Read More Member Blogs
FEATURED VOXPOP oneshotstop
Call of Duty will never be the same
By oneshotstop
Posted on 07/28/14
       We've all been there. Everyone remembers that mission. You and your partner are climbing up the mountains in the snow, striving to pull some slick clandestine operation about getting some intel on a bad guy, or something similar (because let's face...

DAILY MANIFESTO

Rock Band Repairs

Posted on Thursday, November 29 @ 21:52:18 Eastern by Duke_Ferris
Product-a-day takes on Rock Band this time because of all the reported hardware problems. Turns out Harmonix isn't any happier with busted peripherals than gamers are.

After all, it costs them money having to fix, ship, and replace all those guitars (the guitars seem to have the predominant failure rate), and they are committed to shipping a now-solid product.

Full disclosure department: GR tested two Rock Band bundles, one from Harmonix's public relations firm, and one purchased at the store. Both were not fully functional. Subsequent half-assed research found the problem to be more widespread.

Fortunately this did not spoil our Rock Band office party since the 360 Guitar Hero controllers are also compatible with Rock Band in an exceedingly smart move by Harmonix.

However, it's still good to see a manufacturer stand behind their product 100% and commit themselves to improving it. When I spoke to "Harmonix Spokesperson" (what an odd name, she must have had strange parents) earlier today I was pleased to get the following commitment and apology to all the rocking gamers out there.

"As sometimes happens when new products first go into manufacturing, we discovered an imperfection with the strum bar in an early production run of guitars that were shipped at launch. We want to inform you that we have since identified and fixed the issue in all subsequent production runs of the guitars. If you are experiencing a problem with your guitar or any of your other Rock Band instruments, simply visit the customer support website (http://support.ea.com/rockband) and we will send a replacement immediately. Harmonix is dedicated to creating 100% customer satisfaction and to those of you who've encountered any hardware issues, we are sorry for the hassle."

Well said.


comments powered by Disqus

More On GameRevolution