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Pirates of the Burning Sea Member Review for the PC

By:
Anndow
02/08/08
PRINTER FRIENDLY VERSION
EMAIL TO A FRIEND
GENRE MMORPG 
PLAYERS
PUBLISHER Sony Online Entertainment 
DEVELOPER Flying Lab Software LLC 
RELEASE DATE Out Now
T Contains Blood, Mild Suggestive Themes, Use of Alcohol and Tobacco, Violence

What do these ratings mean?

Something is really wrong at Flying Labs Software, the company who created this game. The company will not respond to e-mails or to direct phone calls. When I called the company all that I was able to get was the auto machine. When I attempted to reach the company's operator there was no response. The operator's mailbox has been full for more than 60 days. Be aware of this and be very careful of this company and what could happen to a customer who cannot reach the company to find out what happened to your money.


More information about Pirates of the Burning Sea
 
F Revolution report card
Views: 1236 Review rating:
Comments
  • Rhaegar
    Rhaegar

    Joined: Feb 2008
    Posted: Feb 9th, 2008 at 6:54 am
    Hi there, I'm sorry that you've been having trouble getting help. We don't actually offer telephone support at FLS. Our phone system is purely used for business purposes. Our support is handled using our web ticket system which can be found here: http://www.burningsea.com/support In terms of money, all our billing is handled by our publisher, Sony Online Entertainment. If you need to talk to someone about a billing problem, they can be reached on 1-(858)-537-0898. If you want to talk about us further, please feel free to email community[at]flyinglab.com and mark the message "ATTN: Rhaegar", and I will be happy to assist you further. Best, - Tom Atkinson Edwards Community Specialist, Flying Lab Software
  • Ballard
    Ballard

    Joined: Oct 2005
    Posted: Feb 25th, 2008 at 12:22 am
    I understand your issues, but this really isn't a review of the game now is it.
  • Ballard
    Ballard

    Joined: Oct 2005
    Posted: Feb 25th, 2008 at 12:23 am
    I understand your issues, but this really isn't a review of the game now is it.
  • Duke_Ferris
    Duke_Ferris

    Joined: Apr 1996
    Posted: Aug 13th, 2008 at 4:22 pm
    actually rhaegar, flying lab responging to you in the first post on your review on gr is, in fact, the best customer service i've ever seen.

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