 Pirates of the Burning Sea - PC
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| GENRE |
MMORPG |
| PLAYERS |
1 |
| PUBLISHER |
Sony Online Entertainment |
| DEVELOPER |
Flying Lab Software LLC |
| ESRB |
T |
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Something is really wrong at Flying Labs Software, the company who created this game. The company will not respond to e-mails or to direct phone calls. When I called the company all that I was able to get was the auto machine. When I attempted to reach the company's operator there was no response. The operator's mailbox has been full for more than 60 days. Be aware of this and be very careful of this company and what could happen to a customer who cannot reach the company to find out what happened to your money.
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This review rating:  |
Views: 730 |
Rhaegar
Joined: Feb 9, 2008
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| Posted: Feb 9th, 2008 at 6:54 am |
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Hi there,
I'm sorry that you've been having trouble getting help.
We don't actually offer telephone support at FLS. Our phone system is purely used for business purposes. Our support is handled using our web ticket system which can be found here: http://www.burningsea.com/support
In terms of money, all our billing is handled by our publisher, Sony Online Entertainment. If you need to talk to someone about a billing problem, they can be reached on 1-(858)-537-0898.
If you want to talk about us further, please feel free to email community[at]flyinglab.com and mark the message "ATTN: Rhaegar", and I will be happy to assist you further.
Best,
- Tom Atkinson Edwards
Community Specialist, Flying Lab Software |
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Ballard
Joined: Oct 28, 2005
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| Posted: Feb 25th, 2008 at 12:22 am |
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| I understand your issues, but this really isn't a review of the game now is it. |
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Ballard
Joined: Oct 28, 2005
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| Posted: Feb 25th, 2008 at 12:23 am |
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| I understand your issues, but this really isn't a review of the game now is it. |
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Duke_Ferris
Joined: Apr 1, 1996
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| Posted: Aug 13th, 2008 at 4:22 pm |
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| actually rhaegar, flying lab responging to you in the first post on your review on gr is, in fact, the best customer service i've ever seen. |
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