Following the revelation that there was actually a ton of on-disc content locked away from consumers in the retail edition of Street Fighter X Tekken, angry gamers (*sigh*) took to filing complaints with the Better Business Bureau.
HEY! I bought this thing that I don't really own because I only bought a license! How dare you, Capcom?!
Well, regardless, Capcom responded to the complaint with the BBB stating that:
At Capcom, we value our customers and make every effort to resolve customer complaints. We are sorry to hear that [censored] was so disappointed with the Street Fighter x Tekken game (''SFxT''), and would like to respond to his complaints.
SFxT has an enormous amount of content, fully developed and available for play and enjoyment immediately on-disc. Given the 38 characters available for full play, as well as multiple play modes, SFxT provides great value for all players from day one. While Capcom is sorry that some of its fans are not happy about the chosen method of delivery for the DLC, we believe that this method will provide more flexible and efficient gameplay throughout the game's lifecycle. There is effectively no distinction between the DLC being ''locked'' behind the disc and available for unlocking at a later date, or being available through a full download at a later date, other than delivery mechanism. We hope that this addresses [censored]' concerns.
I just have to say that this is not the right way to go about downloadable content. We all want to extend the life of our favorite games, and companies want to make money on that extension. There has to be a mutually beneficial solution to this. What do you think that solution is?