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Home News Capcom Believes There Is No Distinction Between On-Disc Lock Content And DLC

GAMING NEWS

Capcom Believes There Is No Distinction Between On-Disc Lock Content And DLC

Posted on Tuesday, April 3 @ 14:37:20 Eastern by

Following the revelation that there was actually a ton of on-disc content locked away from consumers in the retail edition of Street Fighter X Tekken, angry gamers (*sigh*) took to filing complaints with the Better Business Bureau.

HEY! I bought this thing that I don't really own because I only bought a license! How dare you, Capcom?!

Well, regardless, Capcom responded to the complaint with the BBB stating that:

At Capcom, we value our customers and make every effort to resolve customer complaints. We are sorry to hear that [censored] was so disappointed with the Street Fighter x Tekken game (''SFxT''), and would like to respond to his complaints.

SFxT has an enormous amount of content, fully developed and available for play and enjoyment immediately on-disc. Given the 38 characters available for full play, as well as multiple play modes, SFxT provides great value for all players from day one. While Capcom is sorry that some of its fans are not happy about the chosen method of delivery for the DLC, we believe that this method will provide more flexible and efficient gameplay throughout the game's lifecycle. There is effectively no distinction between the DLC being ''locked'' behind the disc and available for unlocking at a later date, or being available through a full download at a later date, other than delivery mechanism. We hope that this addresses [censored]' concerns.

I just have to say that this is not the right way to go about downloadable content. We all want to extend the life of our favorite games, and companies want to make money on that extension. There has to be a mutually beneficial solution to this. What do you think that solution is?

[Source]
Related Games:   Street Fighter X Tekken
Tags:   Capcom, DLC, Street Fighter X Tekken, Street Fighter, Tekken


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Comments
  • Lien
    Lien
    Joined: Feb 2008
    Posted: Apr 3rd, 2012 at 2:47 pm
    Meanwhile, pirates manage to unlock all content on the disc. Capcom better find a better solution quick!
    0 0
  • OdiousLupous
    OdiousLupous
    Joined: Jul 2011
    Posted: Apr 3rd, 2012 at 2:50 pm
    Not enough time to finish certain game aspects for launch so just add them in later as a dlc? How about stop trying to crank out games at regular intervals no matter what? Dont be so eager to throw out release dates and actually finish making your game. Charge less for initial release if content on the disc wont be unlocked unless further purchases are made. Improve the quality and content of the dlcs especially when comparing dlc price vs the full games price. Package deals for multiple dlcs at lower costs too. 15$ dlc for a 60$ game is 25% of the retail price, is your dlc an equivalent of 25% of game content? No? Then maybe you see why some people get pissed game companies.
    0 14
  • danielrbischoff
    danielrbischoff
    Joined: Nov 2009
    Posted: Apr 3rd, 2012 at 3:00 pm
    Thumbs UP Thumbs UP
    NOT SPAM
    0 1
  • 213EDD
    213EDD
    Joined: Sep 2007
    Posted: Apr 3rd, 2012 at 5:36 pm
    This comment deserves a sparkling golden bracket because of how true what he just said is
    0 1
  • tinymhg
    tinymhg
    Joined: Jun 2011
    Posted: Apr 3rd, 2012 at 4:28 pm
    Yes. Yes. Yes. Yes. Yes.
    0 1
  • thedarkstar
    thedarkstar
    Joined: Feb 2011
    Posted: Apr 3rd, 2012 at 7:21 pm
    Very well thought out and written comment. I completely agree with you!
    0 1
  • Bretimus_v2
    Bretimus_v2
    Joined: Jan 2009
    Posted: Apr 3rd, 2012 at 9:03 pm
    Yo, Ting. I nominate this.
    0 1
  • Bras
    Bras
    Joined: Jul 2008
    Posted: Apr 3rd, 2012 at 3:38 pm
    You are kidding me, that Better Business Bureau actually exists??
    0 0
  • drathbone
    drathbone
    Joined: May 2011
    Posted: Apr 3rd, 2012 at 4:27 pm
    Yes....it's actually an extremely effective tool for dealing with companies who try to rip you off. Every time my cell phone company (sprint) ****s up and refuses to fix the legit issue, I threaten the BBB and they start sucking my wang. Ahh the joys of working in customer service for 3 years, I know all the tricks.
    0 0
  • MasterRabbi
    MasterRabbi
    Joined: May 2007
    Posted: Apr 3rd, 2012 at 3:51 pm
    The D in DLC used to stand for downloadable, not 'you have it already'.

    But that's just a sarcastic rant, Odious offers solutions and is much better. In the end people don't like to be nickel'd and dime'd. Halflife episode 2 was DLC, and the community loves it. $15 for another half hour to hour of story and events, further adding to the game. $5 for a character pack every month that you already had on disc?
    0 1
  • drathbone
    drathbone
    Joined: May 2011
    Posted: Apr 3rd, 2012 at 4:32 pm
    Would people be just as upset if the content wasn't on the disc and offered it as an (actual) downloadable content? Effectively it's the same, Capcom has a point. The content is the same, the delivery is different.
    0 2
  • OdiousLupous
    OdiousLupous
    Joined: Jul 2011
    Posted: Apr 3rd, 2012 at 5:27 pm
    For many Im sure it boils down to buying a game disc and not having ownership of everything on it. If the content was downloadable instead I think that would quiet down a large portion of the people.
    0 2
  • Chunibrow
    Chunibrow
    Joined: Mar 2010
    Posted: Apr 3rd, 2012 at 5:52 pm
    Yeah I think the issue is people want devs to make a game and release what they made and then make more to sell later, instead of making it all at once and slowly unlocking the content
    0 3
  • sandineyes
    sandineyes
    Joined: May 2008
    Posted: Apr 3rd, 2012 at 7:32 pm
    My thoughts exactly. Noone buys a DVD that happens to have a game on it; they buy a game that happens to be on a DVD. It is up to the discretion of the game makers to decide what content to include in a game, regardless of the actual contents on the physical media. I think the issue here is not really when DLC is made, or how the decision to make it is made, but rather how DLC is viewed in general. Is it extra content for an existing game, or content cut from a game to milk more money out of consumers? I say both types exist because of the success of the other. Capcom doesn't seem to have mislead anyone about what content is available for what price, so I think consumers are really damning themselves by buying into a system they hate.
    0 1
  • Insolent
    Insolent
    Joined: Dec 2007
    Posted: Apr 3rd, 2012 at 6:20 pm
    Personally, there's a difference. I'll admit that DLC comes out far too regularly to help squeeze what little money you have left from your wallet, but to have content on the disc that you paid for and not allow you access to it may as well be considered stealing IMO. It's like buying a movie and not having access to the special features unless you pay them another $10.
    0 1
  • Tyrranis
    Tyrranis
    Joined: Nov 2005
    Posted: Apr 3rd, 2012 at 7:48 pm
    I'm reminded of the practice of Saints Row: The Third (PC). Every time a new DLC comes out for that, it's been in the form of an automatic and mandatory update. If you want to actually play it, you gotta pay.

    It actually works as this means you can still jump into anyone's game without worrying if you've got the same DLC as they do.
    0 2
  • drathbone
    drathbone
    Joined: May 2011
    Posted: Apr 3rd, 2012 at 11:02 pm
    Not only that, but wouldn't this (in SFxT's case) save the consumer time by not having to download anything at all? They can still be compatible with other players online and if they choose to buy it there is no download (I assume, I don't actually have it).

    My internet sucks, if I could have a DLC instantly available on the disc I'd be in a better position to have it more readily. Again, this is the assumption that there is no add'l download other than some sort of authentication. I know it's kinda minor, but if it was just going to be available online anyway I personally wouldn't fuss. You're net cost is still the same.
    0 1
  • slowdiver
    slowdiver
    Joined: Nov 2008
    Posted: Apr 3rd, 2012 at 11:53 pm
    There's another flawed premise here behind this whole argument - if a disc isn't full when it's shipped, then the game must not have been completed. If I buy a game from a shop, then the disc has to be full to capacity with the game, the whole game and nothing but the game. If there's room left over on the disc, then the game company can't have finished it properly, because THERE'S
    0 1
  • slowdiver
    slowdiver
    Joined: Nov 2008
    Posted: Apr 3rd, 2012 at 11:57 pm
    ROOM LEFT OVER ON THE DISC. What a load of rubbish. One of my favourite games on the xbox 360, Create, actually comprises just over 1 1/2 of data (when installed on the hard drive). Do I consider the game to be unfinished? Not at all. Yes I'd like MORE of it, but that's a different thing to "I wish they'd finished it before it shipped...". Personally, if there's dlc/bonus content to a game, I don't give a rat's tail how I get hold of it. My only concern is - did I enjoy this game enough to want to spend more money on it?
    (Sorry about the split posts, keyboard fritzed out on me).
    0 0
  • gunseedam
    gunseedam
    Joined: Jun 2011
    Posted: Apr 4th, 2012 at 2:37 am
    i thought the point of dlc was to add to the finished product. As in its worked on after the core game. sorry this is just bull if they completed the the content it should have been there day one. Its like buying a car but having to pay extra to use the steering its there but you have to pay to unlock it. Come on capcom!!!
    0 0
  • Odbarc
    Odbarc
    Joined: Apr 2007
    Posted: Apr 4th, 2012 at 5:12 am
    Pirates get free content!
    Paying customers have to pay extra!
    0 2
  • Chunibrow
    Chunibrow
    Joined: Mar 2010
    Posted: Apr 4th, 2012 at 9:20 am
    That's why I say yar maytey
    0 0
  • wildmario
    wildmario
    Joined: Jan 2007
    Posted: Apr 4th, 2012 at 8:54 am
    As long as people keep buying DLCs, this will always happen.
    0 0
  • shandog137
    shandog137
    Joined: Mar 2007
    Posted: Apr 4th, 2012 at 9:33 am
    Drathbone : "Would people be just as upset if the content wasn't on the disc and offered it as an (actual) downloadable content?" I would ask the question, would Capcom be upset if as a purchaser of the game disc I found a way to unlock all the DLC on day 1 and distributed that solution to the masses online for free? The premise being, I purchased the disc so I can do whatever I want with it. If Capcom had no problem with that then I would say the argument that it is a matter of delivery mechanism is valid. However, alternatively if they would have a problem with the situation I outlined I would say it is more than just the mechanism for delivery whihc is the issue.
    0 1
  • OdiousLupous
    OdiousLupous
    Joined: Jul 2011
    Posted: Apr 5th, 2012 at 2:18 pm
    In my head I read this out with the voice of Fezzik from the Princess Bride.
    0 0
  • BIGBOSS11380
    BIGBOSS11380
    Joined: Mar 2012
    Posted: Apr 12th, 2012 at 1:11 pm
    First off I own this game and love it. With that said shame on you Capcom, if you wanted to charge people for the content the you shouldn't have put it on the disk. How can you not expect angry fanboys not to become even angrier? How much will these 12 new characters cost? Will there be future characters released down the line? Gamers don't want to be nickel and dimed to death, and they defiantly don't want to pay for something they already bought. This will come back to bite you Capcom, I'll wait to see how this unfolds. Opinion: I think you should give it to us for free.
    0 0

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