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GAMING NEWS

PlayStation Network Suffers 5th Consecutive Day of Downtime [Update]

Posted on Monday, April 25 @ 08:48:46 Eastern by

[Update] Just as we were pushing this post live, Sony's Patrick Seybold, Sr. Director of Corporate Communications and Social Media, addressed the situation, citing that they're still working on it but are still unable to comment as to when the service might resume. Here's the full rundown:

I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.

[Original Article] If you own a PlayStation 3, chances are that you're pretty upset. You're upset because the PlayStation Network has been down for a total of 5 days, including a Holiday when many people were off of work and want to kick back, relax and pwn some n00bs.

What's worse is that there hasn't been much word from Sony as to what's going on, or when the service is expected to resume. At first, users were understanding, but that has since turned into outrage and panic. That panic is evident by Google's #1 search term this week: "PlayStation Network down".

This has come at a particularly bad time for Sony. Two major blockbuster titles have just been released in Mortal Kombat and Portal 2, leaving anyone who eagerly awaited those games to be without some key features -- features that are there in the game, but their console is rendering those features inaccessible and outright useless.

Many argue that Sony should do something to compensate users for the outage, while the other side argues that the service is free, there's nothing to compensate for. Others have given up on the PlayStation Network, opting for the Xbox 360 and Xbox LIVE. Something which Microsoft is surely welcoming.

How about you? What are your thoughts about this extended downtime? What should Sony do to gain forgiveness from users, and what have you done to pass the time until the service comes back up?


Tags:   PSN, Sony


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Comments
  • sliverstorm
    sliverstorm

    Joined: Jun 2007
    Posted: Apr 25th, 2011 at 9:05 am
    Depends on why.
  • nihm
    nihm

    Joined: Jan 2011
    Posted: Apr 25th, 2011 at 9:07 am
    I guess Sony got hacked or something? I heard they've shut down the PSN so they can rebuild security. I don't have a 360 or gaming PC so I've been playing single player games while Sony fixes the problem. There are lots of good games that don't need an internet connection, and Netflix is still working for me so I've been watching movies too. I don't feel the need to be compensated because PSN is free and it's already provided me with hundreds of hours of entertainment but if Sony feels like giving away a free game or something then yeah I'll download it. All I really want is a statement detailing what happened and an assurance that they've improved their system so it won't happen again.
  • Stinger6
    Stinger6

    Joined: Apr 2011
    Posted: Apr 25th, 2011 at 9:22 am
    The article says its free, however what about the people who got roped into the playstation plus? We dropped money and still cant use the service. Therefore compensation should be had for those who do pay. Being that its a multi billion dollar company, thats probably a pipedream.
  • danielrbischoff
    danielrbischoff

    Joined: Nov 2009
    Posted: Apr 25th, 2011 at 10:16 am
    PSN better be up so I can get Outland with my PS+ discount!

    LOL@ Notwork btw.
  • Bretimus_v2
    Bretimus_v2

    Joined: Jan 2009
    Posted: Apr 25th, 2011 at 10:21 am
    You'll find we working the world of undead on Castlevania.
  • devaldogz
    devaldogz

    Joined: Apr 2011
    Posted: Apr 25th, 2011 at 10:29 am
    Netflix still works after you try and fail to sign in so I'm ok there. Plus I still have tons to do in Mortal Kombat 1 player mode.
    Ooooorrrrrr....go do the snowmobile level in Black Ops, it's fun.
  • 213EDD
    213EDD

    Joined: Sep 2007
    Posted: Apr 25th, 2011 at 11:06 am
    A new loophole has been found that allows jailbroken PS3′s to access the developer network through a recently released custom firmware. Apparently, the custom firmware makes your PS3 into a rebug unit. This is said to be what developers that create the games use to test content on the network on private servers. The hack which grants the user access to developer network called dev-PSN, is then used to access the normal PSN servers by finding the address of public servers.
  • 213EDD
    213EDD

    Joined: Sep 2007
    Posted: Apr 25th, 2011 at 11:06 am
    ^^^ There. Found your reason. PSN Kids.
  • Rinnon
    Rinnon

    Joined: Nov 2005
    Posted: Apr 25th, 2011 at 1:16 pm
    Oh of course! It's those damn custom firmware users! Just like that bastard Geohot and his attempts to help everyone cheat at Black Ops! I'm sure that statement from Sony had little or nothing to do with the making sure everyone knows who the bad guys are.

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