It’s always a pain to launch Apex Legends only to find yourself locked out of the game. Unfortunately, that’s just what’s been happening to players who are being told their Apex Legends account is invalid. What does this message mean, and what can you do to fix it? As it turns out, this problem has a very common solution.
Apex Legends | Account is invalid fix
The “account is invalid” message in Apex Legends appears when there’s a problem with your login details. In most cases, the account invalid error can be fixed by changing your EA password.
This error message is particularly alarming in the way that it’s worded. “This account is invalid” implies that something is wrong with your account, almost making it seem like you don’t even have one. However, the problem instead seems to stem from an issue with your login credentials.
To fix this problem, you need to change your EA account password. Head over to the Electronic Arts website and login, then load the reset your password page. Once your password has been changed, you’ll need to wait a little while before logging back in. Five to ten minutes should be enough to do the trick.
With your password changed, log in with your new password and launch Apex Legends. Double check to make sure that both your email address and password have been entered correctly. With luck, the game should connect successfully. If it doesn’t, you may need to double check the rest of your EA account credentials. This is especially true if you’re using an account for an underage player. Assuming the problem persists, you may need to open up a ticket with EA support.
The Apex Legends account invalid error sounds more serious than it is. In most cases, you only need to change or update your EA account password.