Multiple reports are coming through stating that we have a Spotify music not playing situation, with the music app seemingly down for some users. Users struggling with the app claim that their saved playlists are not appearing, and attempts to play music result in skipped songs and a failure to load more than a few seconds of music. If you’re big into music, then these problems are no doubt infuriating. Here’s what you need to know about a possible fix.
Is Spotify down?| Why is my music not playing?
Spotify has had these kinds of issues before, with the app freezing and refusing to play music. This time around, however, the problems have expanded to include music libraries to partially vanish. At the time of writing, the official Spotify account hasn’t acknowledged the issues.
Twitter user @RoshKelly described the issues he, and multiple others according to the many reports appearing on Downdetector, are experiencing:
Not an error, just an abundant void where the music should be (most of my saved playlists and albums not appearing, and when I try and play anything, its skips songs and fails to load more than a couple seconds of music)
— Rosh Kelly (@RoshKelly1) October 10, 2019
In my case, closing and reopening the software fixed the issue. If you’re seeing issues, I’d recommend you also try closing the software entirely, before then clicking the Spotify icon and checking to see if everything is back to normal.
Another troubleshooting tip is to reinstall the Spotify software. You can head to Control Panel, uninstall Spotify, and then reinstall it from the official website. This may solve the issue.
If the above still isn’t working for you, you could try using another device. For example, if the PC app isn’t playing music, you can try the app on your phone while you wait for the Spotify team to get the service working again.
If none of the above solves the problem, your best bet is to wait for a fix to be rolled out. Meanwhile, you could use YouTube or Apple Music as a temporary alternative.
Here’s hoping the folks behind Spotify can get everything back up and running soon!