How to fix Ubisoft Connect ‘Cannot complete the uninstall’ error

The Ubisoft Connect “Cannot complete the uninstall error” can be a real nightmare to deal with. No matter what a user does, a game just won’t delete. It’s like some kind of ghost story, where the ghost keeps appearing. Thankfully, there’s a workaround. Here’s how to fix the Ubisoft Connect (and Uplay) “Cannot complete the uninstall” error on PC.

Ubisoft Connect “Cannot complete the uninstall” error fix

ubisoft connect cannot complete the uninstall error

To fix the Ubisoft Connect “Cannot complete the uninstall” error, players must do the following:

  1. Put the mouse cursor over the game that won’t uninstall.
  2. Right-click to bring up the options.
  3. Select “Hide.”

This will hide the game from the library.

The “Cannot complete the uninstall” error can appear when a game has been uninstalled and all files removed from the system, but the Ubisoft Connect thumbnail remains. Hiding the image is the fix.

We at GameRevolution personally experienced this issue with Far Cry 3: Blood Dragon. It had been duplicated in the library and refused to be removed. After all files had been manually removed, simply hiding the image solved the issue.

As Ubisoft Connect receives more updates the service will no doubt improve. Here’s hoping little glitches like that get fixed sooner, rather than later. For now, users can employ the above workaround to hide any pesky thumbnails.

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