Call of Duty: Modern Warfare may be a hugely popular experience, but it’s not completely immune to problems. Many players have reported encountering error code 38 when attempting to launch or join a game. Unfortunately, this error can appear on both PS4 and Xbox One. What does Modern Warfare error code 38 mean, and how can it be fixed? That’s what we’re here to discuss.
How to fix Call of Duty: Modern Warfare Error Code 38
Call of Duty: Modern Warfare error code 38 typically appears alongside local network problems. Based on error reports, it specifically appears to involve client-side hardware issues. In many cases, error code 38 can be fixed by restarting or rebooting your game console.
Unfortunately, error code 38 hasn’t been fully explained or detailed by the developers. However, since a lot of the game’s issues seem to prevent or inhibit online activity, those bugs tend to appear on or around times when the game updates. As it so happens, code 38 tends to crop up outside of the game’s update schedule. Because of that, and by most accounts, it’s likely a local hardware issue. That’s probably why it can often be fixed simply by restarting the system.
If Modern Warfare simply isn’t working properly, it’s generally a safe bet to restart your console. It’s a common piece tech-help advice for a reason, after all. Assuming that doesn’t work, your next bet would be to power cycle (or possibly reset) your modem or router. Anything that allows the game software to connect to the servers should fix the problem.
Of course, issues such as Modern Warfare error code 38 tend to appear at random. And without an in-depth knowledge of the problem, there’s no hope for a more direct solution. If you’re still unable to join matches after restarting your system and double-checking your network, it’s worth opening up a support ticket with Activision Support.