Some users that are trying to checkout on the Epic Games Store are getting a message stating, “An error occurred while trying to process your request. Please check your network connection and try again.” This is very frustrating for those wanting to pick up the free game for this week, and some might fear they’ll miss out on it entirely. Fortunately, there’s a simple explanation for this that makes fixing the issue a snap.
How to fix Epic Games Store checkout error
Everyone loves free stuff, and that’s part of the problem happening here. So many people are trying to grab the latest free game on the Epic Games Store that the servers are having errors processing all the requests. The error message suggests users check their network connections, which is the problem, but it’s on Epic’s end, not the user’s.
The best way to fix these checkout problems is to just wait until the network congestion dies down. There’s a big rush as the free games go live, but it’ll quickly drop off. So, if users get a message that the store is having issues processing their request, they should try again in a few hours.
However, there are a few fixes users can try if they think the issue might be on their end:
- Restart PC
- Reboot Router and Modem
- Reinstall Epic Games Store
Restart PC
Sometimes fixing network errors is as simple as rebooting a PC. However, if this issue persists, users should restart their computer and relaunch Epic Games Store.
Reboot Router and Modem
Again, sometimes users can fix errors by rebooting the router and modem. The checkout error is caused by network issues, so restarting a user’s network equipment can solve it.
Reinstall Epic Games Store
It’s not unheard of for files to get corrupted or for updates to fail. If this is the case, completely reinstalling the Epic Games Store program might set things right.
