The Final Fantasy 16 pre-order items are missing for some players on PlayStation 5. There are many reasons why the pre-order bonus and DLC are not showing up in the game or even in the download queue. Part of this could be some conflicts between the FF16 demo and the full game. But whatever the reason for the bug, the Braveheart weapon, Scholar’s Spectacles accessory, and Cait Sith Charm aren’t appearing. Here are some solutions you can try to fix the issue, and claim the missing pre-order items for Final Fantasy 16.
How to get missing Final Fantasy 16 pre-order items
If the Final Fantasy 16 pre-order items are missing for you, here is a list of possible fixes t hat you can try:
- Continue playing FF16 until after the prologue – You don’t get the pre-order items at the beginning of the game. Instead, you receive them only until the prologue is finished.
- Select the “Restore License” option – Head to the PS5 settings, go to Users and Accounts, then Other, and select “Restore Licenses”. This process will take a few minutes.
- Contact Amazon support – If you purchased the game from the retailer and didn’t receive the codes for the pre-order items through email, we recommend checking with Amazon to get the codes.
- Reset the PS5 console – If the above options haven’t helped you, you may need to restart the PS5 console. In particular, you may need to restart anyway if you choose the “Restore Licenses” option.
Resetting the game, which is a typical solution for problems like this, will usually not fix this issue.
We must also note that you’ll need to claim the pre-order items from the in-game system menu once you have control of Adult Clive after the prologue. You’ll want to check this as soon as you can, so that you don’t accidentally spend all of your Gil on a weapon before receiving the Braveheart.
For more Final Fantasy 16 guides, here’s how to fix performance issues like frame rate and stuttering issues, and whether you should use graphics or frame rate mode.
