With the Epic Games Store (EGS) exploding in popularity due to offering games like Grand Theft Auto V free of charge, the PC storefront is encountering some growing pains. These have taken a few different forms — like bandwidth limits and unexpected errors — but this one is arguably more annoying. Automated emails from Epic Games aren’t reaching gamers’ inboxes, preventing them from verifying new accounts and resetting their passwords. Stick with us for what you can do in an effort to implement an Epic Games not sending email fix.
Epic Games not sending verification or password reset emails fix
Epic Games services are currently encountering unprecedented demand. GTA 5 is free on the company’s PC storefront, while social distancing means that Fortnite is bringing in even more players. Due to this and staff working from home, Epic is likely struggling to keep up. The email servers are most likely backed up, so patience will be a virtue here.
While the most effective Epic Games not sending email fix is probably to sit back and relax as you wait for the mail to come through, there are steps that you can take in the meantime. Below you’ll find some troubleshooting steps that could help you to get up and running sooner rather than later.
Potential Epic Games not sending email fix
- Check your email’s junk or spam folder(s).
- To resend verification email:
- Log into the account page.
- A yellow notification should appear at the top of the screen; click “click here to resend.”
- To resend password reset email:
- Visit the account page.
- Click “Forgot Your Password”
- Enter your email address, then click “SEND EMAIL.”
- Consider contacting Epic Support if the issue persists.
Hopefully, you’ll either be able to find the email that was mishandled by your spam filter or force a replacement to be sent. Otherwise, Epic should be able to help if you contact its support team directly.