The Mario Kart Live: Home Circuit QR code not working error prevents players from being able to connect their RC kart to their Nintendo Switch. Given that connectivity between the Switch and the kart is required in order to play the game, this presents a major issue and is a stumbling block towards jumping into the mixed-reality racing game. So how do you fix the QR code not working error in Mario Kart Live?
Mario Kart Live QR code not working fix
In order to get the QR code to work in Mario Kart Live, you must ensure that your kart’s camera is facing the QR code that is depicted on-screen. The camera needs to scan the QR code in order to connect the kart to your Switch, so anything blocking the line of sight between the camera and the code needs to be removed.
If the QR code still isn’t scanning, then you need to ensure that the camera on the RC kart can adequately see the code. First, ensure that there is no light reflecting from your Switch screen or TV, if you are playing it in docked mode. Light can make it difficult for the camera to see the code, so ensure that it is clearly visible.
If this doesn’t work, wipe the RC kart’s camera with a soft, dry cloth. The camera is located on the back of the kart, above Mario or Luigi, depending on which kart you own.
If none of these solutions work, it could be an issue with the camera attached to your kart. Contact your seller or Nintendo customer support and ask for a replacement to be issued or for the technical issue to be resolved. However, by making sure your Switch is in the correct lighting conditions and the camera can view the QR code, you should be able to resolve this issue easily and start playing with friends and racing around your floor in no time.