PlayStation pre-order stuck on 0

Why is my PlayStation Pre-order Stuck on Zero Time Remaining?

The PlayStation pre-order stuck on 00:00:00 time remaining error is frustrating to see when users are right at the launch time of a new game. Users are excited and ready to finally dive into a game that they have been looking to. After all, they pre-ordered and downloaded it ahead of time, ready for this exact moment, and yet the timer is at zero and they still can’t play. So what’s up? Here is an explainer on why the PlayStation pre-order is still stuck on 0 for PS5 and PS4 users.

How to fix PlayStation pre-order stuck on 0 time remaining

PlayStation pre-order stuck on 0

To fix the PlayStation pre-order stuck on zero time remaining, players must:

  • Wait for PlayStation to roll out a fix.
    • It’s a PlayStation issue, so isn’t on the user to fix.
  • Monitor relevant social channels for the specific game you’ve pre-ordered.
    • Most games will have live social channels where any issues will be discussed.

Unfortunately, there’s nothing the user can do on their side to prevent this issue from happening. It’s simply a case of waiting for the folks at Sony to fix it. After that, the pre-ordered game can be played.

Here’s hoping those with this issue won’t have to wait too long to get playing!

Why is my PlayStation pre-order stuck on 00:00:00 time remaining?

PlayStation pre-order stuck on 0

The PlayStation pre-order stuck on 00:00:00 time remaining has recently started to appear for many users. It was first experienced en masse by those who pre-ordered the Sifu Digital Deluxe Edition, which should have allowed two days of early access to the game.

As noted by developer Sloclap, the responsibility of the 0 time remaining issue is down to Sony team. It’s a PlayStation issue, rather than a developer or publisher problem. It’s not a user error, either.

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