A frustrating The Finals server not responding bug is preventing players from entering a multiplayer match or even the tutorial. This error is accompanied by a message that reads “Server not responding; we cannot connect you to a match.” According to some reports by users on The Finals Reddit who are experiencing this, the bug can persist for longer than a day. Checking the threads further, this bug is unusual because it started a few days after the beta playtest started. Fortunately, there are some solutions you can use to troubleshoot this problem. Here are some ways to fix the server not responding error for The Finals on PC, PS5, and Xbox Series X|S.
How to fix The Finals server not responding bug error
To fix the server not responding bug error for The Finals, you can try the following list of possible solutions:
- Check file integrity – If you’re playing the game on Steam, right-click on its entry in your game library. Click on Properties, go to the Installed Files tab, and press “verify integrity of game files” button. This will start the process of making sure your client is up to date.
- Re-install the game – Yes, it’s a hassle, but may want to try deleting the game and reinstalling The Finals to see if this helps.
- Disable overlay programs – If you’re using some programs like HudSight, we recommend disabling this as soon as you can. The game’s servers seem to detect these kinds of programs, causing issues with connection.
- Switch regions – Try changing your region to something else, like Europe or Asia, and see if this helps re-establish a connection.
Otherwise, you’ll want to make sure that your internet connection is stable. Worse case scenario, you may need to wait for developer Embark Studios to fix the problem on its end, because the issue may not be with your setup.
As noted on the official Twitter account for The Finals, the developer is actually expanding the capacity for the open beta. We believe that this may be the reason why some players are experiencing connection issues like this midway through the playtest. This is on top of other errors like matchmaking not working in general and the game crashing upon startup.
