Want to upgrade to The Division 2 Gold Edition from the Standard Edition? I don’t blame you. After all, it’s one of just two guaranteed ways to get your hands on the game early, as well as being showered with a bunch of other goodies for stumping up the extra cash. But if you’ve already bought The Division 2 is it possible to upgrade or change editions on PC, Xbox One, and PS4 or even get a refund for The Division 2? Well, it’s possible, but it’s going to be slightly more complex than you might have imagined.
Can I upgrade to The Division 2 Gold Edition?
Unfortunately, there’s no hard and fast way to upgrade to The Division 2 Gold Edition once you’ve pre-ordered the Standard Edition, which is frustrating to say the least. But the idea that there’s no refunds available after you’ve bought it is, in most cases, hogwash. And that’s the method you’ll need to use to both ensure you’re not going out of pocket by buying two copies of the same game.
So, to “upgrade” to The Division 2 Gold Edition, you’re going to need to get a refund on your current pre-order and then buy the Gold Edition from your chosen storefront. Be warned that it might take a few business days for the original refund to return to your bank account, so don’t buy something if you’re uncertain about being able to afford it.
On PC, you’re going to need to contact a Ubisoft Live Chat rep. You can do so here by scrolling down to the blue banner that says “Contact Customer Support.”
Log in and calmly explain the situation while ask for a refund and they’ll guide you through the process. Failing that, hailing Ubisoft Support on Twitter will give you a direct route to the refund process, just as long as you do it before The Division 2 unlock time on March 15.
It’s a little trickier on PS4 as you’re not talking to someone face-to-face (as it were). Instead, you’ll have to fill out this contact form.
Finally, things with Microsoft on Xbox One are buttery smooth. Log in and check your order history. Find The Division 2 and press “Cancel Item.”
Once that’s done (and you’re sure the refund has been processed/is being processed), you can simply head to the platform’s storefront and buy The Division 2 Gold Edition.
Tom Clancy Franchise Tour
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The Division 2 and the best and worst Tom Clancy franchises
Due to a set of circumstances only possible in our industry, the Tom Clancy name has been all over gaming. It's the first name in tactical shooters and one of Ubisoft's most valuable franchises. However, it's not all sunshine and roses. Here is the history of The Clance in video game form. -
The Hunt for Red October
In the late '80s, one of the prominent genres on home PCs were tense strategy games. Since graphics hadn't evolved as of yet, games, where you played in the theater of the mind, dominated the landscape. What better subject than the tense thrillers of Tom Clancy for these types of experiences? -
The Sum of All Fears
In 1996, Tom Clancy co-founded Red Storm Entertainment after seeing these early successes. Ubisoft subsequently purchased the studio in 2000 after establishing a working relationship with them. Ubisoft then purchased the Tom Clancy name outright for use in video games in 2006. By then, games tying into Clancy's movie successes just weren't enough. -
Rainbow Six
Originally based on one of Clancy's novels, the Rainbow Six series encompasses 17 distinct releases across multiple platforms. Each game features tactical first-person shooting and aspires to be a military simulation. This style peaked with a pair of Vegas titles released on Xbox 360. -
Rainbow Six Siege
After spending several years developing a follow-up to Vegas entittled Patriots, Ubisoft went a different way. Rainbow Six Siege is a multiplayer-focused endeavor with Overwatch-style heroes as its operatives. Although it started off on the wrong foot, constant improvements have made it one of the most popular shooters going. -
Ghost Recon
The second set of Clancy tactical shooters, Ghost Recon differentiates itself with its third-person gameplay and its large outdoor environments. There have been fourteen Ghost Recon releases, ranging from the modern day to the near future. Most recently, Ghost Recon took a turn into the open world with Wildlands. -
Ghost Recon Advanced Warfighter
A subsection of Ghost Recon, "GRAW" was one of the standout games around the Xbox 360 launch. Combining the tactics the series is known for with then-futuristic technology made for a great combination. Ubisoft would revisit the idea with a direct sequel and Future Soldier in 2012. -
Splinter Cell
Splinter Cell's Sam Fisher might have been in the running as an Xbox mascot back in the good old days. A stealth action series to rival Metal Gear, Sam's adventures are classics, particularly the original trilogy. The latest in the series was Blacklist in 2013, although there have been hints that Sam might drop in again any day now. -
EndWar
Taking Tom Clancy back to full on tactics, 2008's EndWar promoted itself on its voice-operated commands. You could control the entire game with a headset, although some reviewers found that to be difficult to achieve. A sequel started development but never saw the light of day. There was a free-to-play follow-up planned but it was canceled. -
H.A.W.X.
An arcade flying game taking place in the timeline of Advanced Warfighter, H.A.W.X. is a weird fit in the Tom Clancy timeline. Two games were released in 2009 and 2010, both receiving mixed to positive reviews. A seeming stopgap in the industry while Ace Combat slumbered, this is one name we probably won't be seeing again. -
The Division
The latest Tom Clancy joint, The Division takes the gameplay structure of Destiny and brings it down to Earth. Literally. This loot shooter doesn't quite have the tactical gameplay of past titles bearing Mr. Clancy's name, but it does have the squad controls and the storyline that attempts to match his most engaging works of fiction. Well, it doesn't have great storytelling techniques but at least it has the look and feel of a Clancy game.