The PS5 “Can’t connect to the server” error can be infuriating to see, especially when users are trying to boot up a game to get playing with friends. Internet issues are never fun, especially when they are accompanied by cryptic error codes like “NW-102264-5.” Thankfully, there are some workarounds. Here’s how to fix the PS5 “Can’t connect to the server” error.
PS5 “Can’t connect to the server” error fix
To fix the PS5 “Can’t connect to the server” error, users should:
- First, reboot the PS5.
- This is easily done by pushing the PlayStation button in the center of the DualSense controller and then navigating to the Power icon on the far right of the bar.
- Click the Power icon and then choose “Restart.”
- This restart gives the system another chance to connect to the server, essentially refreshing it.
- Check your internet connection.
- It’s important to make sure that the PS5 is being provided with a stable connection for any activities that require the internet.
- It’s worth noting that may single-player games demand an internet connection, for one reason or another.
- Change to a wired connection.
- Though convenient, a wireless connection can be too inconsistent for the PS5 to have a stable connection. Consider using a wired cable instead.
- Check the game or service’s status.
- Checking a game’s official website or social media profile can help make users aware of any moments of downtime.
- The status of services like PSN, PlayStation Video, and the PlayStation Store can also be checked here.
- Pause or cancel downloads.
- Whether on the system itself or on other devices using the same network, downloads can suck up the bandwidth and cause all kinds of issues to pop up. Consider pausing or canceling them.
- Come back later.
- Though frustrating, some issues can be alleviated by just trying again later. Obviously this is far from ideal, but it does often work.
Should none of the above suggestions work for you, the next best step is to contact PlayStation Support.
In other gaming news, God of War: Ragnarok could still be delayed into 2023, says creator David Jaffe. Valheim is amongst 35+ games coming to Xbox Game Pass soon. Starfield will have more than one thousand planets to explore.
